Arc018 Terms & Conditions — Rules and Terms of Use

General Terms & Applicability

By accessing the arc018 platform or creating an account, you are considered to have fully agreed to these Terms & Conditions. These terms apply to all users in Bangladesh and constitute a legally binding agreement. If you disagree with any part of these terms, please refrain from using the platform. arc018 reserves the right to modify or update these terms at any time, and continued use of the platform after any changes will be deemed acceptance of the updated terms. The date of the latest update will always be noted at the top of this page.

Account Registration & Eligibility

To open an account with arc018, you must be at least 18 years of age and a legal resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date. Each individual may operate only one account; creating multiple accounts is strictly prohibited and may result in account termination. It is your responsibility to keep your account password and login credentials secure, and any unauthorized access must be reported to us immediately. arc018 may request necessary documentation at any time for identity verification purposes.

Deposit, Withdrawal & Payment Policy

All financial transactions on arc018 are conducted in Bangladeshi Taka (BDT) and must use payment methods approved by the platform. Deposits may take some time to process and are subject to specified minimum and maximum limits. Withdrawal requests will only be processed after the verification procedure is complete, and KYC documents must be submitted where applicable. arc018 reserves the right to suspend accounts or hold funds in the event of any suspicious or fraudulent transactions. For detailed information on all payment matters, please contact our support team.

Gaming Rules & Fair Use

All games and betting activities on arc018 are conducted in accordance with established rules, and every player must abide by those rules. Any form of cheating, using software to gain an unfair advantage, or exploiting system vulnerabilities is strictly prohibited. Attempting to claim bonus or promotional benefits through multiple accounts will result in the termination of all associated accounts. arc018 shall be considered the final authority on the outcome of any game or betting decision. If a game is interrupted due to a technical error, arc018 will provide a resolution in accordance with the applicable policy.

Bonus & Promotion Terms

Accepting any bonus or promotional offer from arc018 automatically makes the associated specific terms and conditions applicable. Meeting the designated wagering requirements before withdrawing a bonus is mandatory. The validity period, maximum bonus amount, and list of eligible games will be specified separately for each promotion. arc018 reserves the right to modify, suspend, or cancel any promotion, and prior notice may be given in such cases. In the event of any dispute regarding a bonus, arc018's decision shall be considered final.

Prohibited Activities

• Operating an account on behalf of a minor or assisting them in gaming.
• Using the platform for money laundering or illegal financial activities.
• Attempting to gain unauthorized access to another user's account.
• Introducing malicious software into the platform's systems or networks.
• Creating or operating an account using a false identity or fraudulent information.

Liability & Dispute Resolution

The arc018 platform is provided on an "as is" basis, and arc018's liability for technical interruptions or service disruptions is limited. arc018 is not responsible for any financial losses resulting from a user's own decision to participate in gaming or betting activities. If you have any dispute or complaint, please first contact our support team and attempt to reach a resolution. If a resolution cannot be reached through the support team, the dispute resolution process designated by arc018 must be followed. These terms are governed and interpreted in accordance with the applicable laws of Bangladesh.

Responsible Gaming Commitment

Arc018 believes that gaming is a form of entertainment and should always be enjoyed responsibly. We provide users with deposit limits, time limits, and self-exclusion features that can be activated at any time. If you notice signs of gaming addiction, visit our responsible gaming page immediately and seek the necessary support. Keeping minors away from gaming is the responsibility of every guardian, and arc018 is committed to raising awareness on this matter. For more information, visit our Responsible Gaming View page.

Contact & Support

If you have any questions or comments about these terms, please contact our support team. Our email address: [email protected] — we typically respond within 24 hours. For answers to common questions, visit our FAQ page as well. arc018 is always committed to ensuring the best experience for users in Bangladesh.